
Ever get the 3 red lights of death on your Xbox 360? This is a hardware issue that may only be fixed by Microsoft's repair facilities.
Steps
- Call 1-800-469-9269 for Xbox support if your Xbox 360 shows the red lights of death. You'll first encounter an automated system.
- Follow the instructions of the automated system to talk with an agent. They will be able to confirm your request and setup a ticket for repair service.
- Look for a package to arrive in the mail. This will be a complimentary shipping box and materials you'll need in order to send back your defective Xbox. Pack up your Xbox and drop it off with a local parcel service (USPS, UPS, Fedex, etc.).
- Be patient. It typically takes one and a half weeks for the repaired unit to be returned. follow instructions on what the agent says very carefully
Tips
- When calling tech support try to use a land-line, as the reception is much better.
- After the automated system guy Max started talking, just say the word agent to get routed to a tech support immediately if your in a hurry.
- Make sure you have your X-box serial number handy.
- The warranty only lasts 3 years.


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